Colette Mobley has been a front desk receptionist at ICA GreenRise since 2017.
How did you find the ICA?
I had been here before for the play, “My Soul Cries Out”. I was invited by Kamela Bryant and Lesley Showers. That’s how I heard about ICA. Later, Lesley mentioned she had an opportunity available that i might be interested in, which is how I landed here. That was last September.
What is your role?
My official role is reception, which means my unofficial roles are security, counseling, mentoring, and motivational help. I give the clients who use our building encouragement and tips on places to stay or how to find jobs. When I started I knew a little that this wouldn’t be an ordinary receptionist job, but not like I know now. People recognize me on the street now, and it’s cool being so friendly with everybody. I’d say I have relationships with most of the people who pass through the building. I know their names, faces, and schedules. We have a rapport.
What is your favorite thing about the ICA?
Oh wow… I’d have to say it’s the view of everything that I have sitting at the front desk. This isn’t just a regular building, because there are so many ways in which we give back, but people can’t see that from outside. So seeing people come in and realize that is amazing. I volunteered for the Open House tour and saw so many people come in and ask questions about the building. I was honored to be able to talk about all the good things that happen here. Which is my other favorite part of working here: touching the lives of so many people. I’ve been homeless before, so I really relate to our clients, and do whatever I can to support them—cheering them on, giving away some of my furniture—it’s what we’re supposed to do. It bothers me when I can’t give, when I can’t help.
What is an interesting fact about you?
I have such a big heart! I’m always looking for ways to help people. If I could give one piece of advice, it would be: don’t be a taker; always look for opportunities to give back.