Institute of Cultural Affairs: USA

The Art of Focused Conversation
100 Ways to Access Group Wisdom In The Workplace
General Editor: R. Brian Stanfield

In Its Third Printing!

This is a "how-to" book put together by ICA Canada's staff and Associates. The uses of the focused conversation in the workplace have been legion. The method has been effectively used for group consensus-making in:

problem solving
troubleshooting
coaching
research
interpretation of data

Part l is about theory and practice.
It introduces the method and:

examines the workplace context
gives information on theory
explains the structure.

It talks about:

how to prepare a conversation.
how to lead a conversation.
dealing with the common mistakes.

Part ll contains 100 Samples for use in Conversations in situations such as:

Reviewing and evaluating.
Preparation and planning.
Coaching, mentoring.
Data and media interpretation.
Decision making.
Managing and supervising.
Personal reflection
Group celebrations.

This book is intended to expand images of what can be accomplished through the Focused Conversation Method. This is done by demonstrating how many workplace tasks can be accomplished through the medium of focused conversation. This book is meant for the process and consensus oriented person who is working with firms and organizations. 222 pages