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Consulting Services

From implementing strategic planning to leadership coaching, ICA-USA provides government agencies with a variety of consultant services to help them improve their performance in addressing the multiple demands and needs of the diverse groups and individuals that they serve. ICA-USA works in partnership with leadership, government staff and constituents in developing and implementing collaborative processes that support quality service. All services are customized to the specific situations.

ICA-USA's consulting services cover the following areas:
  • Implementing a Strategic Planning Process - use ToP design methodology to help clients create a participatory strategic planning process. 
  • Collaborating Successfully - design collaborative processes to improve performance and productivity and the participation of key stakeholders, such as special interest groups, other agencies and community-based organizations. 
  • Assessing Organizations - conduct environmental and historical scans, and trend and gap analyses to establish baselines, determine performance improvement goals, and identify and resolve issues and problems. 
  • Coaching Leaders - coach leaders in the use of participatory techniques to improve group effectiveness, manage conflict, and foster team and public involvement. 
  • Mentoring Facilitators - mentor facilitators in the use of participatory tools through preplanning, review of proposed methodologies, practice sessions, observation of work and debriefing of facilitated events. 
  • Customizing Training - customize courses to address individual client needs and applications relevant to the specific groups. 
  • Planning and Designing for Stakeholder and Community Involvement - design and implement collaborative processes that use participatory tools to involve the stakeholders in providing meaningful input to strategic initiatives and decisions. 
  • Facilitating Design Conferences - with core teams of an initiative to develop a clear focus for participative planning. 
  • Supporting Participatory Project Assessment and Documentation - working with projects and efforts to involve stakeholders in documenting project journey of implementation, identifying accomplishments and results, and articulating lessons learned and next steps. 

Labor Category Offered
Hourly Rate

Daily Rate

Executive Consultant
Lead Consultant
Senior Specialist
Specialist II
Specialist I
Administrative Staff

Descriptions of the Labor Categories Offered

Executive Consultant
Experience and ability to work with Executive level teams.
Lead Consultant
Mentor trainer of core and advanced ICA-USA courses. Significant experience with leading/designing complex and extended facilitation and consulting projects. Able to blend facilitation, consulting and training aspects into larger projects. Familiarity with connecting ICA methods with other change processes in longer-term projects and partnerships.
Senior Specialist
Mentor trainer of core ICA-USA courses. Extensive experience with ICA-USA methods, have facilitated many diverse sessions with a wide variety of clients, able to apply and adapt ICA methods in a variety of settings, meeting complex needs of clients.
Specialist II
Associates who are qualified to teach core ICA courses and have regularly facilitated several consulting/facilitation assignments. Have a solid grasp of ICA methods and tools.
Specialist I
Approved apprentice/provisional trainers who have active consulting practices, have facilitated consulting/facilitation assignments and who are actively becoming qualified trainers. Experienced consultants who are newly trained in ICA methods who support the work of experienced Associates.
Administrative Staff
Documentation and other program support possibly needed/contracted (registrations, facility coordination).